toll free: 1-877-386-3763
direct: 1-780-430-6240

Shipping Information

Following are the various shipping options we have available for physical delivery of Fortinet products. Options are listed for shipment to both the USA and Canada - for delivery to other locations please contact us directly.

USA* & Canada:

  • Free ground shipping for orders over $1000.00 USD
  • $25.00 USD shipping "best way" for orders under $1000.00 USD


* Customers outside Canada are responsible for any appropriate inbound duties, taxes and brokerage fees for their country.

Return Policies

Optrics' product return policies are set by each underlying manufacturer's return policy. For specific information please contact your account representative.